That’s why – having helped to transform the consumer experience within UK dealerships for over 35 years – Vantage’s products and services are so heavily called upon within this specialist retail sector.
We know how challenging the market can be, with increasingly price savvy customers often shopping around for the best deal. The need for a dealership differential is therefore paramount. It’s not enough for consumers to be spoilt for choice when they browse a showroom for their next pride and joy. They need to feel valued, respected and at ease from the moment they walk through the door.
But don’t just take our word for it. Industry research conducted by Auto Trader (July 2015) found that 58% of buyers consider multiple brands when looking for their next car, but 76% buy because they are treated well by the dealer. Of the participants’ suggested customer service improvements for dealers, the top recommendation was for retailers to give buyers more freedom to browse. This evidences our belief that the car buying experience is not one to be rushed.
Bean to cup coffee machines
We can encourage your customers to relax and take their time, as they enjoy an authentic Italian coffee, freshly brewed in one of our stylish bean to cup coffee machines.
Our elegant, modern, fuss-free appliances grind real, fresh coffee beans in the touch of a button. All your customers need to do is select their drink of choice, add sugar, or treat themselves to a delicious syrup to perfectly satisfy their taste buds. Our coffee machines also dispense hot water for one of our luxury teas – we’ve got everything covered!
The taste and aroma of a mouth-watering coffee doesn’t only stimulate their senses – it helps to showcase how much you care about their satisfaction, and that’s before they’ve bought from you! We can even personalise the machine and coffee cups with your very own branding. The result is a memorable car buying experience, heightened customer loyalty and increased sales.
We know that you can’t waste any time with fiddly cleaning processes or complex coffee machine refills, which is why everything is designed to be quick and easy, with no compromise on quality. Of course there’s the cost to think about too. But, did you know you can serve freshly ground bean to cup coffee for almost the same price as instant? We also offer flexible finance packages helping to protect your cash flow if that is a concern.
If this is tempting your taste buds, call us on 0845 37 111 35 to discuss your specific requirements with one of our coffee consultants. Or, complete our short enquiry form below, and we’ll be in touch.
Live and replica interior planting
In fact, for decades we’ve been supplying live and replica interior planting to the sector, for the very same reason. Injecting a touch of nature to your automotive retail environment can provide a sense of calming tranquillity, in which customers and your staff feel instantly distressed and more positive about their surroundings.
Our range of interior greenery is vast, with us being able to supply everything from ecologically-sound Enviro-Leaf displays, Looks-Like-Real replica plants, Safe-Leaf products with flame-retardant foliage and, by far our hottest product for 2015, our Enviro-Wall solutions. From living logos to floor-to-ceiling wall coverings made entirely from plants, our Enviro-Wall products truly make a memorable statement about your brand and a talking point for years to come.
All of our plants are available on a purchase or rental basis, with maintenance contracts available, so that’s one less thing for you to worry about.
And that’s not all…
With first impressions made within only seven seconds, you don’t just need to assess the impact your surroundings make. It is important to assess the welcome that your employees deliver too. That’s why Vantage also provides front of house and customer service training to key personnel, to ensure they project the values of your brand from the outset.
Looking for further information?
Take a look at one of our automotive retail case studies and learn how Vantage has helped clients in the automotive industry.